Just over a week later, new lenses and nose pads, no questions asked. There was a crack on one of the lenses and i sent them in for repair.
5 rated 5 stars out of 5.
Maui jim customer service review. Visit the company website www.mauijim.com or live chat for more information. Accidentally cracked a lens, and maui jim replaced the lens on them, first time. The latest review oli oli was posted on may 11, 2021.
Great companies like maui jim not only stands by their products but they back it by their great customer service. Aloha culture masking a lot of problems. Maui jim sunglasses are warranted to the original purchaser for two full years from the date of purchase against any defect in materials and workmanship when purchased from an authorized maui jim reseller.
5 rated 5 stars out of 5. Can't believe the fantastic service. There are currently 0 customer review posted about maui jim.
Later decided to contact maui jim anyway. 108 reviews of maui jim this review is for the repair service they offer. Everyone in the company was nothing but pleasant and friendly.
The order process and turnaround time by maui jim was excellent. They were exactly as i had expected them to be. If you do get your sunglasses in prescription, you can give us a call for any questions or concerns you may have.
Maui jim is a sunglasses manufacturer based in peoria, illinois. A free inside look at company reviews and salaries posted anonymously by employees. I have encouraged others to get maui jim sunglasses as well.
Such a laid back work environment. Verified customer sent my maui jim sunglasses in for repair, after telling the cust.service lady that the glasses had percription lenses.2 weeks and 13 bucks for shipping and the glasses show up, just as i had sent them (but covered with handprints)and nothing had been done.the enclosed not states. This is why, we always encourage you to give us reviews about your experience at our dealership.
The latest complaint sunglasses was resolved on mar 19, 2019. I thought it was beyond repairable but i took a chance anyway. Read honest and unbiased product reviews from our users.
Tracking reps from time you leave your house. 5 stars to maui jim.and no stars for ups. After talking to a representative from maui jim, i ordered the starfish glasses and they are amazing.
Well that style was discontinued, so the best they could do was a coupon code for 50% off new glasses. Write a review on maui jim or ask a question. Kahului, for jim falk motors of maui, customer is the #1 priority.
Customer service is outstanding, and the quality of the frames is second to none. This review was posted by a verified customer. I own three pairs of maui jim sunglasses.
Maui jim also has a habit of putting people in management that have no business being there. I would recommend them to everyone. This is my first pair of really nice glasses.
Maui jim will repair or replace, at our option, any pair. My puppy bit up my suglasses so i sent it in for repair. Maui jim reviews first appeared on complaints board on aug 5, 2009.
Maui jim has an average consumer rating of 2 stars from 11 reviews. Find helpful customer reviews and review ratings for maui jim sugar beach w/ patented polarizedplus2 lenses polarized lifestyle sunglasses, rootbeer/hcl bronze polarized, large at amazon.com. Maui jim has resolved 4 complaints.
Ups dropped the ball but the maui jim customer service team came through with outstanding service. Call or write an email to resolve maui jim issues. Thank you maui jim, will definetly buy maui jim again, but not from the same shop.
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Prompt replies and send glasses to service centre in nsw. Maui jim has a lot of growing pains. This warranty is void if original lenses or frames are altered.